At CrossFit Santry, we strive to provide the best possible service to all our members. In order to maintain the efficiency of our operations and ensure fairness to all members, we have implemented a policy regarding missed memberships booked through LegitFit.
Missed Membership Fee: Any missed memberships booked through LegitFit will incur a processing fee of 5 euros. This fee is implemented to counteract the costs incurred by CrossFit Santry due to missed payments.
Member Responsibility: It is the responsibility of each member to ensure that they pay or cancel their memberships within the designated time frame.
Notification: Members will be notified of this policy at the time of purchasing their membership through LegitFit.
Fee Application: If a member fails to pay or cancel their membership on time with management, a processing fee of 5 euros will be applied to their account
Payment: The missed membership fee will be automatically charged to the member's payment method on file with LegitFit or the member will be emailed to pay at their earliest convenience at the gym.
Emergencies: In case of genuine emergencies or unforeseen circumstances, exceptions may be made to waive the missed membership fee. Members must provide valid documentation or proof of the emergency.
Technical Issues: If the missed appointment is due to technical issues with LegitFit or the booking system, the fee may be waived upon verification.
This missed membership policy for LegitFit bookings will be effective starting 01/01/2024
For any questions or concerns regarding this policy, please contact us at crossfitsantry@gmail.com
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